At NailsMassageSpa, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you use our website and book our services in London.

1. Who We Are

NailsMassageSpa is the "data controller" of the personal information you provide.

• Address: London
• Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
• Phone: +44 7584 823793

2. Information We Collect

We collect information that you provide directly to us through our booking forms, including:

• Identity Data: Full name.
• Contact Data: Email address, phone number (or WhatsApp).
• Booking Data: Preferred services (Spa, Massage, Nails), date/time of appointment, and any special requests or health-related notes you choose to share.

3. How We Use Your Data

We use your information strictly for the following purposes:

• To process and confirm your bookings.
• To send you appointment reminders (via email or SMS).
• To respond to your inquiries.
• To comply with health and safety regulations (specific to treatments).
• Optional: To send marketing offers, only if you have explicitly opted in.

4. Legal Basis for Processing

Under UK GDPR, we process your data because:

1. Contract: It is necessary to perform the service you requested.
2. Consent: You have given us clear consent (e.g., for marketing).
3. Legal Obligation: To meet our accounting or safety requirements.

5. Data Retention

We only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Rights

Under UK data protection laws, you have rights including:

• Access: The right to ask us for copies of your personal information.
• Rectification: The right to ask us to correct information you think is inaccurate.
• Erasure: The right to ask us to erase your personal information in certain circumstances.
• Withdrawal of Consent: You can opt-out of marketing at any time.

7. Third-Party Links

Our website may include links to third-party websites (e.g., payment processors or Instagram). We do not control these websites and are not responsible for their privacy statements.

8. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at [Email: This email address is being protected from spambots. You need JavaScript enabled to view it.].